Together, we make financial sense.

Online banking

The fastest, easiest way to manage your finances

Log in...

Credit Union FAQ

Register for online banking NOW - the fastest and easiest way to manage your finances.

What is a credit union?
A credit union is a financial co-operative.  Every member of a credit union must share something in common – this is known as a Common Bond.  The bond could, for example, be living or working in the same area or working for the same employer.  Credit unions are run democratically and operate in the interest of the people/customers who use their services – their members.

Why do credit unions have members rather than customers?
As credit unions are co-operatives, the people who use the credit union also own the credit union.  Once you open an account with us, you become a member of Capital Credit Union and a part owner of the organisation.  As a member you have the right to attend our Annual General Meeting and influence the running and policies of the organisation.

How do credit unions work?
Members make regular savings, these savings form a common pool of money from which loans are issued to members. The interest charged on loans is the credit union's main income. Once the operating costs of the credit union have been deducted, money is returned to members in the form of a dividend.

Who can join Capital Credit Union?
Anyone who lives or works in Edinburgh, the Lothians, Scottish Borders, Falkirk, Clackmannanshire, Fife, Angus (excluding DD1) can apply to become a member of Capital Credit Union.  Full membership begins at age 16 with junior accounts also available.
 
Corporate membership is also now available.  Please contact the Capital Credit Union office for further information or visit the Corporate section of our website.  

How much does it cost to join?
There is no fee to join Capital Credit Union

Is there an annual membership fee?
Providing you are actively using the credit union and your accounts, there is no annual membership fee.  An annual membership fee of £5 may however be charged on an account when there has been no activity on the account for a period of twelve months and the account balance is less than £25.  Further information can be found here.

Are my details secure?
At Capital Credit Union we take security very seriously.  All employees and members who have access to personal information are required to act in a confidential manner at all times.