Tel: 0845 634 9901 Fax: 0131 225 9909

19 June 2013
Can’t Login?
If you do not find the answer to your problem here, please contact the credit union. Wherever possible, please provide as much detail as well as the error message you receive when encountering this problem.

Help Sections

Please choose from the list of potential problems:

  1. Timeout message when logging in
  2. Can’t view the login page or any other secure page
  3. The Members Area is being updated when I login
  4. It says my PIN or Date of Birth are wrong
  5. The Members Area does not appear to be secure
  6. The security certificate was issued by a company that is not trusted message
  7. Cookies and Your Security

For help logging into the new members area, please download the login help guide.