Cookies help website users perform certain functions. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the website.
If you wish, you can change your cookie settings at any time.
Tel: 0845 634 9901 Fax: 0131 225 9909
Capital Credit Union scoops up FIVE Edward Filene Awards!!!
We did it!!!
Capital Credit Union scoops up FIVE Edward Filene Awards including The Edward Filene Award for Social Entrepreneurship!
The Edward Filene Credit Union Awards
Awards for 13 different categories were awarded to Credit Unions throughout the UK at a prestigious awards ceremony held at the Marriott Hotel in Liverpool.
Capital Credit Union were awarded for the following categories-
Excellence in Sales & Marketing - Following the visit of HRH The Duchess of Rothesay, Capital were awarded for their efforts in the preparation in advance and the activities carried out following the visit.
Excellence in Fundraising for Charity - Marlene Shiels, CEO, Donald Urquhart, President and Andrew Urquhart, IT Manager were all praised for their charity fundraising efforts climbing Kilimanjaro.
Excellence in use of the Media - Capital's PR campaign strategy and efforts were recognised as award winning and positive for the credit union movement.
Excellence by a Single Benefactor to the Credit Union - All of the Capital Credit Union team were so pleased and proud that Alex Spence, one of our Directors who has dedicated 23 years to Capital and held several other positions within the Credit Union world, won this award.
Capital Credit Union not only won the above awards but were Highly Commended in the following categories.
Active Partnerships - In order to strengthen relationships and aid building new ones a package was developed giving the option of three different levels of commitment from both Capital and our Sponsoring Employers to suit each.
Credit Union Trading Innovation and Application - Capital Credit Union were Highly Commended for their IT Project to create a financial banking system catered to the exact needs of a credit union.
Credit Union Young Leader of the Year - The Credit Union put themselves through as a developer of the leaders of tomorrow with two employees in mind under this banner for specific tasks they undertook showing their outstanding leadership skills.
The momentous moment of the evening was when Capital Credit Union were announced as the overall winners of the awards ceremony and awarded The Edward Filene Award for Social Entrepreneurship!!!
Transition Period
IT system Transition Period
First and foremost we would like to thank our members for being so understanding throughout our technical transition period. The staff rigorously tested and trained on the new system for months in the run up to implementation to ensure our high level of service for our members was maintained. Without doubt the knock-on effect of implementing the new system has lengthened the call times causing delays in having members calls answered. This is something we anticipated in the preliminary stages and hired temporary staff to help manage the additional workload.
We are trying our best to answer all our member queries promptly and suggest you try our online member area to manage your finances should you wish to take more control of your finances at the click of a button.
Download our 'Login Help Guide' and follow the step-by-step process, ensuring you read all information.
Once you have gained access to the member area, should you have any questions there is a ? button on the top right hand side that provides FAQ answers to help you familiarise yourself with the new member area.
We thank all of our members for their fantastic understanding over this testing time for both staff and members.
Intrepid trio aiming high – very high…
Capital Credit Union Chief Executive, Marlene Shiels, has given herself a mountain to climb – literally!
Together with President Donald Urquhart and Andy Urquhart from the IT department , she will be climbing Africa’s highest mountain in aid of charity. The adventurous threesome are setting off to scale Mount Kilimanjaro in Tanzania on Valentine’s Day to raise funds for national charity Carr Gomm.
Marlene said: “This is the most insane thing I’ve ever agreed to do, but it is for a fantastic cause. Carr Gomm supports people across Scotland living with a wide range of impairments and disabilities. We’re raising money for their Catch the Dream programme, which provides opportunities for people with disabilities to build their confidence and self-esteem by having new experiences through short breaks and courses.
“I’m sure we’re in for a tough trip but it will be worth it to help support the incredible work carried out by the staff at Carr Gomm.”
The party is aiming to cover the 20,000 feet to the top of Kilimanjaro, the highest free standing mountain in the world, in five days. The fastest ever ascent took just five hours, but the Capital Credit Union team will be taking in the scenery rather than planning an assault on any records!
If you would like to find out more about Carr Gomm then please visit their website. If you would like to make a donation to the charity through the Capital Credit Union team then please donate via one of the below profiles.
CEO Marlene Shiels President Donald Urquhart IT Manager Andrew Urquhart
Register your support for the Debtbusters petition now!
Capital Credit Union are keen to support the crackdown on high interest payday lenders. Some high street lenders have very high interest rates up to several thousand percent and can prey on the most vulnerable in society. Capital Credit Union are proud to support local MSP Kezia Dugdale and encourage you to complete the petition against high interest payday lenders.
Capital Credit Union 2013 AGM
Capital Credit Union would like to invite you to the 2013 AGM!
The AGM is a chance to find out more about your credit union, to get involved and have your say.
2012 certainly has been the year of great change for both members and staff of the credit union, all with a positive plan in mind for the future. Come and find out about Capital Credit Union's past year and future plans.
If you wish to stand for election please download the form below and ensure it has been received by the Credit Union Chief Executive no later than 12 noon Friday 11th Jan 2013. 3 Directors will retire by rotation and are eligible to re-stand. There are also two positions up for election on the Supervisory Committee.
Our AGM will be held on the 17th January 2013 at the European Room of the City Chambers situated on the Royal Mile.
The AGM will take place between 5.45pm and 7.30pm and the meeting will start sharp at 6pm. Please do consider coming along to join us on the evening.
Refreshments will be provided.
We look forward to seeing you there.
Download 2013 AGM Nomination Form (489.8kb)
Our NEW system is LIVE!!!
The time has finally arrived - our NEW system is LIVE!!!
The Capital Credit Union team are buzzing with excitement in our Stockbridge office as we are now all working on our fantastic new system.
Our new online member area is now LIVE too. To find out how to log into the new member area simply download the login guide on the home page and follow the steps.
Once you've logged in you'll be able to see all the new features available to you.
If at any point you don't understand how to operate one of the functions simply click on the question mark on the top right hand corner of the page to find a list of FAQs which should answer any questions you may have.
If this does not answer your question please feel free to contact us via your secure messaging service when your logged in.
The staff at Capital thank you again for your co-operation throughout this transition period.
National Credit Union Awards Finalist!
Capital Credit Union are over the moon to announce that at the National Credit Union Awards 2012, open to over 600 credit unions in Britain and Northern Ireland, our Marketing Officer Lisa Bayley was a finalist in the Young Credit Union Person of the Year category.
Recognised for her enthusiasm, passion and constantly going the extra mile for the Credit Union and our members Lisa came in the top three. This is a major achievement and our congratulations and thanks go to Lisa for all her efforts.
This years ceremony was held in the House of Lords hosted by The Lord Clarke of Hampstead. Also in attendance were Directors from Unity Trust Bank and credit union colleagues from all over the United Kingdom.
Capital Credit Union would like to congratulate Lisa and all other Credit Union finalists and winners for their achievements. Well done!
ROYAL VISIT FOR CAPITAL CREDIT UNION
ROYAL VISIT FOR CAPITAL CREDIT UNION
The Duchess of Rothesay today (9 May) praised the work being done by Capital Credit Union to increase financial inclusion and money management skills in disadvantaged communities.
The Duchess met staff and members at Capital Credit Union, the first time she has visited a credit union in Scotland, to hear about the work they do. The Duchess said: I did learn a lot today and am fascinated by the credit union movement. It is important to get the message out to people that these organisations are here and I will do my best to help spread the word.
One of those to meet the Royal visitor was Robert McEwan who used Capital Credit Union to help finance his son’s boxing career. Craig McEwan is now a world renowned professional middleweight fighter based in Hollywood, a far cry from his beginnings in Wester Hailes.
Proud Robert told The Duchess about his son's glittering career which has taken him all round the world and which he hopes will end up with a world title. The 30 year old fighter is currently part of the Golden Boy Promotions stable run by the legendary US boxer Oscar De La Hoya.
Capital Credit Union Chief Executive Marlene Shiels said: “We were delighted that The Duchess came to visit us. She has a particular interest in the work of credit unions in their communities and the importance of money management and this was a great opportunity for us to showcase the tremendous work that we do in this area.
“Capital Credit Union is the first credit union she has visited in Scotland and we are honoured to have been selected to be part of what is a busy schedule for her during her stay in Scotland.”
As she departed the Royal visitor was given an application form to join Capital Credit Union which she promised to 'study carefully'.
Photos of the day can be found here.
Your Savings Are Safe With Us
Important Information About Compensation Arrangements
We are covered by the Financial Services Compensation Scheme (FSCS). The FSCS can pay compensation to depositors if a credit union is unable to meet its financial obligations.
The current existing limit for deposits is £50,000.
As of the 31st December 2010, the FSCS limit for deposits will increase following European legislation to the equivalent of €100,000 which is currently the equivalent to approximately £85,000.
For further information about the scheme (including the amounts covered and eligibility to claim) please ask at your local branch, refer to the FSCS website http://www.fscs.org.uk/ or call 0800 678 1100
