Stay safe from Cyber Scams!

Always remember that your money is safe in your account.

However, people are using the coronavirus outbreak as an opportunity to try new scams by email, call, text, and various other social media platforms. They are also using online marketplaces to sell goods like face masks and hand sanitisers that don’t exist.

How you can stay safe from the fraudsters:

If you get an email, text or online message with a link, or attachment, that offers advice or a cure for the virus, it’s likely to be a scam. So here’s what you should do:

  • Don’t open if you don’t know who the sender is.
  • Don’t reply even if you know the sender, if the message looks odd with spelling mistakes or a bad layout.
  • Don’t click on any links or attachments unless you know they’re safe, (on a PC you can hover over the link, and check the destination address at the bottom left of the screen).
  • Don’t buy anything online until you do a little bit of research, and check reviews to make sure the seller is genuine.
  • Do pay by card, or PayPal, when you shop online - that way you protect your cash.

How others can help you stay safe from the fraudsters:

There are many organisations that are available to provide advice and assistance on scams, one of which is Take Five To Stop Fraud, which is a national campaign from Financial Fraud Action UK and the UK Government, backed by the banking industry, coming together to tackle fraud.

Criminals are experts at impersonating people, organisations and the police. They spend hours researching you for their scams, hoping you’ll let your guard down for just a moment.


Fraudsters are turning to more sophisticated ways to take your money, whether through online offers, emails or telephone calls. Can you outsmart them? Put your ability to spot a scam to the test by clicking on the logo above and taking the Take 5 quick quiz.

Further information on coronavirus scams can be found on the website, and their latest covid-19 cyber resilience bulletin can be downloaded below.

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