A place where good work means something.

About Capital Credit Union

Capital Credit Union is one of Scotland's leading credit unions, helping thousands of members improve their financial wellbeing through ethical savings, affordable borrowing and responsible financial services. For over 37 years, we have combined strong financial performance with a clear social purpose, supporting individuals, families, employers and communities across Scotland and beyond.

As we continue to grow, innovate and expand our impact across the UK, we are seeking an exceptional Chief Executive Officer to lead the organisation through its next phase of development and ensure we remain a trusted, sustainable and member-focused financial institution.

About the Role

Reporting directly to the Board of Directors, the Chief Executive Officer will provide strategic leadership, regulatory oversight and operational direction across the Credit Union. The successful candidate will drive sustainable growth, financial strength and organisational performance while maintaining the highest standards of governance, compliance and member service. From a regulatory perspective, the Capital Credit Union CEO role is designated as SMF8 (Credit Union Senior Management Function) under the Senior Managers & Certification Regime

This is an opportunity to lead a respected financial co-operative with a strong reputation for ethical finance and financial inclusion. The role requires an experienced leader who can balance commercial success with social purpose while representing the organisation with regulators, stakeholders, partners and the wider community.

Key Responsibilities

• Lead the strategic direction and long-term growth of Capital Credit Union.
• Ensure full compliance with FCA, PRA and all relevant regulatory requirements.
• Act as the Credit Union's principal ambassador, spokesperson and senior representative.
• Provide expert strategic, financial and operational advice to the Board and its Committees.
• Drive business performance while ensuring growth remains within the Credit Union's risk appetite.
• Lead and develop high-performing senior management and leadership teams.
• Maintain a strong risk management and governance framework across the organisation.
• Oversee financial planning, budgeting, forecasting and performance reporting.
• Build and maintain strong relationships with members, employers, regulators and community partners.
• Champion a positive culture focused on professionalism, member care and continuous improvement.

Candidate Requirements: Essential

• Extensive senior leadership experience within financial services, including credit unions, mutuals, building societies or similar regulated organisations.
• Strong understanding of UK financial regulation, corporate governance and risk management.
• Demonstrable experience developing and delivering successful strategic plans.
• Proven ability to improve operational performance and organisational outcomes.
• Experience working with Boards and governance structures at a strategic level.
• Strong stakeholder management and relationship-building skills.
• Excellent communication, presentation and influencing skills.
• Strong commercial and financial acumen with an evidence-based approach to decision-making.
• Applicants must have the right to work in the UK.

Candidate Requirements: Desirable

• Professional or postgraduate qualification in a related field.
• Experience within member-owned, co-operative or purpose-led organisations.
• Passion for financial inclusion and delivering positive social impact.

Why Join Us?

This is a rare opportunity to shape the future of one of Scotland's most established credit unions. Working closely with the Board, you will lead the next phase of Capital Credit Union's growth and development, making a meaningful impact on the financial wellbeing of thousands of members and communities.

As Chief Executive Officer, you will have the opportunity to build and develop your own senior leadership team, strengthen organisational capability, and create a high-performing culture that supports innovation, member service excellence and sustainable growth. You'll have the freedom to influence strategy, drive change and leave a lasting legacy on an organisation with a strong heritage and ambitious future.

Office Location

Dunedin Street, Broughton, Edinburgh, EH7 4JG

Capital Credit Union is seeking Non-Executive Directors to join our Board and help guide the organisation into the future.

We are committed to building a diverse and balanced Board and welcome applications from individuals of all backgrounds.

This is a voluntary role with expenses reimbursed and offers a rewarding opportunity to contribute to an established, values-driven financial co-operative that supports members across the UK.

About the role

This is an exciting opportunity to join Capital Credit Union as a volunteer Board Director at a time of growth, building on our strong roots in Scotland as we expand our reach across the UK.

We are looking for individuals who share our commitment to integrity, service, and collaboration, and who want to make a positive impact on our members' financial well-being.

We welcome applicants from a range of backgrounds, particularly those with experience in the following areas:

• Finance
• Compliance
• Governance
• Legal
• Human Resources
• Regulation
• Technology

Previous board experience is welcome but not essential. We value people who are community-minded, aligned with our purpose, and motivated to support the continued growth and strength of the credit union.

Our values

Our work is guided by the values of Respect, Ownership, Member-First, Teamwork and Excellence.

As a not-for-profit, member-owned organisation, we now serve more than 36,000 people who rely on us for savings, loans and mortgages that help build stronger financial futures. We put our members at the heart of every decision and aim to make a lasting difference within the communities we serve.

Commitment

Board Members are asked to commit around one day per month, including approximately two to three hours to review board papers and one evening meeting.

There are typically four in-person and eight remote meetings per year, with hybrid attendance available. One Saturday each year is also dedicated to strategic planning.

Full induction and ongoing support are provided to ensure you can fulfil your role effectively and confidently.

Our mission statement

To help our members build financial resilience by being the trusted partner of choice for ethical savings, loans and mortgages.

Eligibility

Applicants must be members of Capital Credit Union, financially sound, and meet the fit and proper standards under SMCR requirements.