How can we help?

Search for answers about loans, savings, membership and your account, or get in touch with our team.

Get in touch

Can’t find what you need? Send us a secure message, call us, or visit our office in Edinburgh.

Ways to get in touch

Worried about money?

You’re not alone. We can point you towards free, trusted support and guidance.

Get support

Get in touch.

  • Secure message

    In the app or online banking

    For members. The safest way to ask about your account or send us documents.

    Log in to send one
  • Call

    0131 225 9901

    Talk to our team about anything, including your account.

    Call us
  • Opening hours

    Monday to Thursday
    10am to 4pm
    Friday
    10am to 3pm
    Saturday and Sunday
    Closed
  • Visit

    Credit Union House
    31 Dunedin Street, Edinburgh EH7 4JG

    Disabled access available. Please call before your visit.

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